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Provided PC and mobile support to resolve client issues.
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Installed, serviced and upgraded over 300 Windows computers.Created support service tickets and used web-based ticketing systems to track and deliver support services.Conducted IT services training for 20 new employees.Established process improvement strategies which drove positive changes and resulted in 100% IT incident remedy rate.Provided IT support services to the Application Management Group.Provided complete IT technical support services and assisted global management teams to ensure efficient business processes.Assisted in the Global End User Services project which delivered the Splunk Universal Forwarder to more than 38,000 end-points with real-time display.Enhanced help desk ticket system, reducing solution time by 35%.Quickly solved 20+ customer issues daily with 95% success.Provided IT support services, troubleshooting and system operation.Performed 30 on-site visits to develop partner solutions.Drove service delivery and improved Enterprise IT services and products to 20,000+ end users in a fast-paced IT firm with 50+ corporate customers.At Galaxy Technologies, provided Splunk deployment and visibility to 38,000 endpoints for 20K+ end users. Seeking to cut costs and provide efficient process improvements at Global Support Shack Inc. IT Support IT support technician skilled in customer service and ticketing systems. Here’s an IT support resume example made with our builder. Computer Science Internship Resume Sample.Salesforce Business Analyst Resume Sample.IT (Information Technology) Resume Sample.Need a different kind of IT resume? See these guides: My resume is now one page long, not three. One of our users, Nikos, had this to say: IT support resume made with our builder- See more templates and create your resume here. See 20+ resume templates and create your resume here. Plus, you’ll get ready-made content to add with one click. Want to save time and have your resume ready in 5 minutes? Try our resume builder. You’ll also get easy steps to write a resume for IT support jobs that’ll land 10x more interviews than any other. You’re about to see an IT support resume example you can change to fit any IT support position. The right resume format choice comes in a close second. Can you handle screaming customers who just deleted all their emails? Do it right to beat the other 170 applicants.īut how does that work in a resume? How can you prove your IT support skills are in the Oracle zone? You do it by connecting your career to the IT job like a crossover cable. The hiring manager-call her Ellen-wants to know you can keep things running. You’re not the only tech in the digital ocean. Your IT support resume has to authenticate your job search.
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